IPCC IVR vs CTI ports

[just_livengood]

Are CTI ports still licesenced? I have an IPCC Express Enhanced server that says that it has 10 Enhanced CTI ports licenced.

I also have a 7835H with 1 gig RAM. I read some documentation that says that 48 IVR ports are the max supported. Then why do I have 150 licenced under subsystem-Jtapi-CTI ports?

Is there a maximum number of CTI ports that are supported on a dedicated server?

IVR ports and CTI ports are not the same thing, right? IVR ports are the number of calls that can be handled by IVR apps. CTI ports are need for every type of call, right?

[#2]

Cisco IP ICD supports up to 48 agents in as many as 48 groups. IP ICD simultaneously supports 48 calls in progress and 48 calls in queue.

If we interpret this in agent and cti ports we see that we need to have 48 cti ports and 48 agents.To have 48 ports with Call Manager 3.1 you will need to have a dedicated server for your IVR. ThisIVR will come with 5 IP IVR ports - so to have 48 you will have to perchase 43 ports. The Cisco IP IVR will be priced on a per-port basis and will be offered in three packages:

http://www.cisco.com/warp/public/cc/pd/unco/ipivr/prodlit/ipivr_ds.htm

A co-resident software add-on for an installed Cisco CallManager (CM) server: This co-resident Cisco IP IVR software-only option will be limited to a total of ten ports, ten IVR ports, ten AA ports, or any combination as long as it doesn't exceed the ten port limit. The software-only optionincludes five IVR ports. The part number to order the co-resident software-only option is"sw-ivr-2.2-mcs=". The co-resident software-only package will work with any of the current installed Cisco MCS-78xx CM servers or Cisco approved customer provided servers. It only works with CM v3.1.