Jabber for Blackberry. Contact pictures are not showed in BB smartphone

[odelapena]

Hello.

Have anyone get success to see the pictures of contacts on a Blackberry smartphone?

All the rest of features are working (voip, contacts, Presence, IM) BUT not the pictures of contacts loded into a LDAP. To test that LDAP is working fine, we have installed Jabber for WindoWs, for iPAD and iPHONE. All these Jabber flavors show the pictures of contacts.

We have open a TAC SR but we don’t find yet where is the problem.

Anyone or Sheongho have any idea to solve it?

Thanks in advance

Oscar

Oscar De la Pena

SD-CC MAD

Dimension Data España, S.L.U.

**private contact information removed by Cisco Collaboration Community Moderator

Message was edited by: Kelli Glass

[keglass]

I recommend you post this and future technical support questions to the Cisco Support Community (https://supportforums.cisco.com/index.jspa) where our Cisco technical support experts provide assistance. Another option is to open a ticket with the Cisco Technical Assistance Center (www.cisco.com/go/support) to get expert debugging assistance and to track bugs.

We do encourage you to participate in the Cisco Collaboration Community and to also join our Cisco Collaboration User Group program!  In the community, we encourage your discussion/sharing around collaboration topics and Cisco Collaboration Solutions, including business and IT requirements, industry trends, process, culture/organization issues, how collaboration can be used to transform businesses, vendor selection, adoption, training, architecture, licensing, and product features/functionality. If you are a customer or partner, you can also join the user group program to be eligible for member-only events and influence product direction.

We hope to hear from you again.

Kelli Glass

Moderator for the Cisco Collaboration Community