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Missing CDR

omarabdallah
Level 1
Level 1

Hello,

I have a 3.3 CCM and I am facing a problem to retrieve CDR reports for certain months, but the others are retrievable.

e.g I am able to retrieve March, June and August but not July.

Thanks

1 Reply 1

tbramwe
Level 3
Level 3

In CDR parameters check the storage location, database size, and purge interval. If the DB fills up CCM cannot write records to it until the purge has completed.