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Number of Faxes Announcement

admin_2
Level 3
Level 3

I hhave unity 3.1.1 integrated with Rightfax (I can't remember what version). When I log in, it announces, the number of messages, then the number of voice messages and emails, but does not announce the number of fax messages. What am I doing wrong?<br><br>

3 Replies 3

kechambe
Level 7
Level 7

I don't have a fax server to test with so this is kinda a stab in the dark...

Does the Class of Service for the user have FaxMail enabled?

Just a guess...

Keith

Keith Chambers
Diagnostic Engineer
Voice Network Team, San Jose
Cisco Systems, Inc.

Not applicable

Forgot to check announce number of faxes in "Conversations." Sorry.

Not applicable

Fax is enabled in the Class of service.