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"Forwarded to Voicemail" Display changes after 5 minutes

jocoates
Level 1
Level 1

Have CCM 3.3(3) and Unity 4.0(2). When we press "CFwdAll" softkey and the the "messages" button (ie: the envelope) the display of the phone reads "Forwarded to Voicemail".

After about 5 minutes this changes to "Forwarded to 5000" which is the voicemail pilot number.

Can we disable this change somehow and have it always say voicemail? I have looked through a few Service Parameters and haven't found anything useful.

Cheers

John

6 Replies 6

dugrant
Level 4
Level 4

What load are you running? I just gave it a shot, and it works for me.

App Load ID is P00305000300, how long did you leave it?

Cheers

It was well over an hour... Do you have an sr applied to CM?

jocoates
Level 1
Level 1

Bizarre..... After a reboot it seems to be fixed? Any one got ideas here? Are we going to see this pop up again?

Cheers

If it happened once, it may happen again.

If it happens again, capture a sniffer trace from before you push CFA until the text disappears. You can send it to dgrant@cisco.com.

Thanks for your help. I will keep an eye on it, and if it does I will forward it on.. It was go-live a couple of days ago and they are watching _everything_.