Routing 911 calls with many remote sites

[nkleven]

We have an environment with many sites. We have 4 CSS's for restricted, local, ld and International. All outbound dialing use resources from the central site(same route-groups regardless of remote location). 911 is the only exception, which will need to use an analog trunk at each remote site. Is there a way to avoid having to build 4 new CSS's for each remote site to facilitate local analog trunk 911 dialing?

[rich.wright]

Each site needs to be in it's own partition. Then you can make 911 and 9911 route patterns for each partition pointing to their own analog gateway.

[nkleven]

Understood. But with that in mind, I still need to have a seperate CSS for all four levels of outbound dialing that only looks at the local site partition for outbound 911. Correct? The question is, do I need 4 CSS's for each site?

Thanks again.

[rich.wright]

You just need a bunch of different partitions. Under the css for the site, choose the 911 partition first and list their others for dialing to the pstn etc after that.

[brian-henry]

What you can do is what they are suggesting by the following and also the new design guidelines of allowing at the device and blocking at the line, so here we go.

site1dev-pt, Site 1 Device Partition, Use this for all your route patterns for that site

site2dev-pt, """"

site3dev-pt, """"

have a rp for 911, pt=sitexdev-pt,route,urgent priority

your css for each site would be

sitexdev-css

allphones-pt

tfraud-pt

sitexdev-pt

you could have other like syssd-pt for system speed dials, obndtrans-pt, for outbound translations, etc..

HTH

Brian