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Shared Voice mail

david.lawrence
Level 3
Level 3

Under 3.1 we were able to configure a DN to forward to unity and use a different DN than the one the IP Phone haas assigned.

What is the best way to do this under 3.3 now that this option is not there only voicemail profiles/pilots?

Many thanks

D

2 Replies 2

dugrant
Level 4
Level 4

Create a new VM profile specific to the phone you are configuring, and set the voicemail mask to equal the extension that the VM box is associated with.

many thanks

D