Due to so many issues (e.g. telophony service terminating unexpectedly) with older versions of Unity and CM we forced to upgrade Unity from 2.4.0.120 to 2.4.6, AvCiscoTSP 1.0.0.21 to 1.0.0.28 and CM from 3.02d to 3.08. (That made for one helluva of a stressful Saturday but I digress). <br><br>We started with the call managers and that went without a hitch. Then we had to tackle Unity. Based on a past experience upgrading from 2.3 to 2.4 where the server got trashed the day before it was to go into production, I had alot of trepidation about upgrading Unity. Anyway, we proceeded to slap in the disk and ran setup.exe. We chose intalling/upgrading unity and entered our license key etc. Everything was humming along fine until we were prompted" "Do you want to a)Create a new Unity server b)Install Unity into an existing site." There was a note along with that explaining that if you chose to install Unity into an existing site this was for simple failover. None of the previous questions had caused me any hesitation but this one did. I knew that we did not need simple failove because this is the only Unity server we currently have so I chose "install new server". In retrospect this was the wrong move. I should have got on the horn to TAC. Anyway the setup proceeded and seemed to be going fine until a window popped up "setup could not configure default settings do you wish to continue and configure these setting manually" That is when I got really angry becasue I thought for sure that Unity just got trashed either from the upgrade process or some wrong choice I made. At this point I did call TAC and spoke to Alex. He din't understand why I was prompted to Create a unity server or add it to an existing site. He was afraid I had chosen to do a complete install of Unity. There was nothing to do but to complete the installation and reboot Unity. That was 10 minutes of pure anxiety but hallelujah, Unity came up and all of our subscribers were still there!!!!!! We installed the new AvCiscoTSP and made some test calls and Unity worked fine. However, we discovered that when we tried to retrieve the message, all of our subcriber passwords got changed and we could not figure out to what. That seems to be the only thing that happened during the upgrade. We used your bulk edit utility and set all the passwords to blank and set Unity to prompt users for a new password at their next login. I am going to try and do this upgrade again in the lab and see if I get the same installation prompts again. but here are my points;<br><br>a)if you are upgrading: the installation prompts could be made clearer, especially, where it asks about creating a Unity server or joining a Unity server to an existing site.<br><br>b)the passwords getting changed/corrupted could be a possible bug.<br><br><br>Thanks,<br><br>Vince <br><br>
