Tomcat Web Manager

[jamjam200]

Have recently done an upgrade on CM and the IPMA service on the Tomcat Web Manager is missing, does anybody know the install URL?

[p.krane]

Tomcat service is not running in the Control panel Services, so if the service is not there then please goto run and type

in the following command:

"C:\Program Files\Cisco\Tomcat\bin\tomcat.exe" -service

Then you will see the service and please start it and give startup type as Automatic.

You can check the following link for configuring Extension Mobility, IPMA and wedialer services:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/4_0/sys_ad/4_0_1/ccmfeat/index.htm

Thsi URLs should help you:

CallManager 4.0 Installation Instructions and Documentation :

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/4_0/index.htm

Case Study: Troubleshooting Cisco IP Phone-to-Cisco IOS Gateway Calls :

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/4_0/trouble/4_0_1/tb401c.htm

Case Study: Troubleshooting Intercluster Phone Calls :

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/4_0/trouble/4_0_1/tb401d.htm

Case Study: Troubleshooting Intracluster Phone Calls :

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/4_0/trouble/4_0_1/tb401b.htm

Cisco CallManager Troubleshooting Tools :

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/4_0/trouble/4_0_1/tb401ch2.htm

[jamjam200]

That great thanks. Only issue now is the CTI RP status is "Not found"

[ncr_bd180003]

Upgraded from 3.3(3)sr4a to 3.3(5)sr1a and have the same problem on my Publisher server. I tried running the command but I still don't see the Tomcat service in my services list to be able to start it.

Any ideas?

Thanks!

[ncr_bd180003]

The command is:

C:\Program Files\Cisco\Tomcat\bin\tomcat.exe -service service_name

Essentially, I needed to define the service name parameter. It then showed up on the Services list and I simply had to start it.

Thanks!