Unity 3.16 not Recording Voice on new Install

[christopheryoung]

Unity 3.16 fully patched with Sql 2000 and exchange 2000 sp3 on each

The unity will not record any voice when trying to set up a subscriber mailbox. DTMF signalling is accepted ( we can press * to get to the sign in ) but when you speak your name or any other message, no audio is recorded.

Help!

[lindborg]

The place to start is by going through the tech tips on one way audio problems with Unity and Call Manager - you'll find a section in the tech tips page here:

http://www.cisco.com/cgi-bin/Support/browse/psp_view.pl?p=Software:Unity&s=Verification_and_Troubleshooting

look for the "Troubleshooting one way audio and audio quality" section - there's several docs in there that may be of use.

[LardMonster]

It sound like the exact same problem I'm experiencing.... have you found a resolution to this problem yet?

[lindborg]

did you work through the tech tips on the page noted in the answer to this post? The vast majority of such reports are solved following those steps...