07-01-2003 08:34 AM - edited 03-13-2019 12:33 AM
I configured a closed greeting in my Opening Greeting call handler and now it is overriding my standard opening greeting. The only way I can get the standard greeting to play is by disabling the closed greeting. I am using the weekday schedule as the default and I am well within the open hours. I do not have any of the alternate greetings enabled either. This was working until I set up the closed greeting. Any thoughts?
07-01-2003 09:01 AM
hmmm.... any chance a holiday is in effect? If it's a holiday the schedule component will always return "off hours" when the check is made.
If you create a new schedule as a test and assign the opening greeting handler to that schedule, is there any change in behavior?
07-02-2003 02:29 AM
Thanks, it turns out there was a holiday in effect. Someone put the wrong date in and had one set for July 1st. After reading this I went back and looked. Thanks for the help.
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