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Unity - Deleted Items Folder

campbelb
Level 1
Level 1

Is there a way for Unity (4.04sr1) to differentiate between voicemail, email, receipts, etc. in the deleted items folder? Currently the messages can played in either "oldest first" or "newest first" order, but there doesn't appear to be a way for the subscriber to listen to voicemail first, then email, and so on. Is this a system limitation?

1 Reply 1

Hin Lee
Cisco Employee
Cisco Employee

For an individual subscriber, open SaWeb, Subscriber page. Select Conversation. On the right-pane, look under New Messages Play order and Saved Messages Play Order.

Back to your original question -> I am not sure what you mean about sorting the contents of deleted folders. Did you mean something else?