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Unity Login Delay

admin_2
Level 3
Level 3

Unity 2.4 Build 2.4.6.102<br>Call Manager 3.1<br><br>Intermittenly when users attempt to login to their voicemail they experience a 30-40 second delay before Unity greets them by name. This is very random and doesn't pertain to any one person.<br><br>What could be causing this delay? <br><br>

1 Reply 1

Not applicable

This happens after they enter their password? It could be there is some slowdown retrieving information out of Exchange about these people. Are the subscribers in question homed on the Unity server's Exchange or on another Exchange box?

Steve Olivier
Software Engineer
Cisco Systems