Solved: Voice mail stopped working

techsmrdr · ‎07-30-2015

Hi All,

My voicemail just stopped working in our environment. The hub transport server does not show any errors on the event logs. Call made internally and from external numbers just gets a beeping sound.

Jaime Valencia · ‎07-31-2015

You would also find that in other sites, cisco.com has nothing on the configuration of the SIP trunk for using Exchange as VM, I believe MS is the one that publishes some of that documentation.

HTH

java

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Jaime Valencia · ‎07-30-2015

Don't you think you would need to mention what you use for voicemail???????????

HTH

java

if this helps, please rate

techsmrdr · ‎07-31-2015

:)

We use exchange(2007) unified messaging in our environment.

Jaime Valencia · ‎07-31-2015

Unless you have changed anything in the CUCM side, you should be posting this in a MS forum.

HTH

java

if this helps, please rate

techsmrdr · ‎07-31-2015

I would like to know how i can verify the call manager settings is correct. Im not sure how to troubleshoot the call manager side.

Jaime Valencia · ‎07-31-2015

You would also find that in other sites, cisco.com has nothing on the configuration of the SIP trunk for using Exchange as VM, I believe MS is the one that publishes some of that documentation.

HTH

java

if this helps, please rate

techsmrdr · ‎07-31-2015

Thanks for the info Jaime!

techsmrdr · ‎08-08-2015

The problem resulted in the speech engine service on my HUB transport box. Restarted the service and the voicemail started working fine