Hi,
When doing the following steps:
1. Select Directories button on the ip phone
2. Select Corporate Directory
3. Scroll to a contact with an internal extension
4. Select Dial in order to dial the contact
When the phone is on-hook: it works
When the phone is off-hook before doing above steps: it does not work, a busy tone is triggered. The selected extension does not even bump up after pushing Dial.
CCM version 4.1.3
OS version 2000.7.SR2
IP phone 7940 /w firmware 7.1(2.0) - sscp
Thanks for any insight,
Peter