WS-X6608-E1-GW: Backhaul Link not established

jlehmann · ‎09-26-2002

We are operating with CM V 3.2(2c) and a WS-X6608 gateway for PSTN-Breakout via a Nortel Merdian PBX in a test environment. This breakout trunk now doesn't work anymore and we have the following error symptoms:

-PBX-Amistrator says, he didn't change anything

-GW says: "Registered" but "not connected"

-CM says: "GW receives and transmits normal signal" BUT "MGCP-Backhaul link NOT established"

Can anyone help, I didn't find anything in CCO yet.

Thanks, Jürgen

paul.harrison · ‎10-01-2002

I've had this problem when connecting to a Definity. It's to do with the D channel not being present.

I know the PBX guy say he didn't change anything but get him to reset his card.

Paul

jlehmann · ‎10-02-2002

Hi Paul,

thanks for your help.

the PBX guy did reset his card now and: it works again!

Jürgen