Hyperflex deployment emergency question ！

[shu shen]

Hi   Everyone

I deployed HX system encounter a question.

When i deploy hx installer ，that is  is failed ，below errors ,why

Deploying Storage Controller VM on ESXi Host

Installing Software VIB on ESXi Host failed with ' [DependencyError] File path of '/opt/springpath/vm_services.py' is claimed by multiple non-overlay VIBs: set(['Springpath_bootbank_stHypervisorSvc_2.5.1b-26284', '_bootbank_scvmclient_2.1.1c-21048']) File path of '/opt/springpath/vm_ops.py' is claimed by multiple non-overlay VIBs: set(['Springpath_bootbank_stHypervisorSvc_2.5.1b-26284', '_bootbank_scvmclient_2.1.1c-21048']) File path of '/opt/springpath/vm_reparent.py' is claimed by multiple non-overlay VIBs: set(['Springpath_bootbank_stHypervisorSvc_2.5.1b-26284', '_bootbank_scvmclient_2.1.1c-21048']) File path of '/opt/springpath/support/SAMPLE.VscsiStats' is claimed by multiple non-overlay VIBs: set(['Springpath_bootbank_stHypervisorSvc_2.5.1b-26284', '_bootbank_scvmclient_2.1.1c-21048']) File path of '/opt/springpath/support/collectVscsiStats.sh' is claimed by multiple non-overlay VIBs: set(['Springpath_bootbank_stHypervisorSvc_2.5.1b-26284', '_bootbank_scvmclient_2.1.1c-21048']) File path of '/opt/springpath/support/README.VscsiStats' is claimed by multiple non-overlay VIBs: set(['Springpath_bootbank_stHypervisorSvc_2.5.1b-26284', '_bootbank_scvmclient_2.1.1c-21048']) Please refer to the log file for more details.'

[keglass]

shu shen,

I recommend you also post this to the Cisco Support Community for additional feedback and information from technical experts.

Cisco Support Community - Cisco Support Community

I hope this helps.

Kelli Glass

Moderator for Cisco Customer Communities

[jgorlin · Accepted solution]

Hi Shu Shen,

This can happen if you try to install an older version of HXDP on top of an ESXi installation that was used with a newer version of HXDP. You can quickly resolve this by re-imaging your ESXi host using the Cisco custom ISO posted on Cisco.com. TAC can also assist in manually removing the VIBs if you do not desire to re-image ESXi (typically a quick process).