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N7K can't save the configuration

YUEN WAI NAM
Level 1
Level 1

The N7K can't save the configuration to startup, here is the error message, the box is running 5.0.5, see you idea if it

N7K-1# copy run startup-config

[########################################]  100%

Configuration update aborted: request was  aborted

Log message

===========

2013 May 31 09:59:01 %SYSMGR-STANDBY-5-CFGWRITE_STARTED: Configuration copy started (PID  2547).

2013 May 31 09:59:02 %SYSMGR-STANDBY-5-SUBPROC_TERMINATED: "System Manager (configuration  controller)" (PID 2547) has finished with error code SYSMGR_EXITCODE_SYSERR  (1).

2013 May 31 09:59:15  %SYSMGR-3-CFGWRITE_FAILED: Configuration copy failed (error-id  0x401E0000).

5 Replies 5

rakdutt
Level 1
Level 1

Hi Yuen,

Please provide below outputs if you still see the problem.

- show version
- show module
- show core
- show system error-id 0x401E0000
- show system uptime
- show logging nvram
- show system exception-info
- show system reset-reason module
- show module

Cheers

Rakesh

relsethagen
Level 1
Level 1

I've run into this bug and the work around for us was to reload the standby supervisor. I don't have the bug details but if I recall at the time it wasn't that hard to find it in the bug tracker.

InayathUlla Sharieff
Cisco Employee
Cisco Employee

Hi Yeun,

Whats the firmware you are running:

There are couple of bugs been reported for this issue:

FIX IN: 5.1.2

1. CSCtj44206     N7K/5.1.1: copy runn start aborted due to timeout

2. CSCtx50294     Installer:copy run to start fails in specific setup when deployed as HA.

3. CSCtj92312     N7K Unable to save config following crash of res-mgr process.

4. CSCtj83417     ISSD fails or 'copy failed (error-id 0x401E0000)' error

HTH

Regards

Inayath

*Plz rate this post if this info is helpfull and mark the thread as closed if this info answered your query.

Thanks, the problem fixed after reload the standby supervisor module

Thanks Yuen, That is what i had expected.

Could yo please rate ths post and mark the thread as answered so that other be benifited from this rather than leaving the question as unanswwered?

REgards

Inayath

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