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Nexus 5548 sjowing Fatal error

HCL Support
Level 1
Level 1

Hi,

We have Cisco Nexus N5K-C5548UP-FA and this is showing the Fatal error details below,

Power-On Self Test fatal error: PCIe error

Power-On Self Test fatal error: PCIe error

Power-On Self Test fatal error: PCIe error

blogger: /var/log/isan.log: No such file or directory (2).

Starting Nexus Oxygen Platform POST.....

Executing Mod 1 1 SEEPROM Test:...done (0 seconds)

Executing Mod 1 1 GigE Port Test:.Cannot get driver information: No such device

Fail to parse /post/ethtool.log PASS/FAIL result

ERROR: Executing 5 on dev 0

.Cannot get driver information: No such device

Fail to parse /post/ethtool.log PASS/FAIL result

ERROR: Executing 5 on dev 1

.Cannot get driver information: No such device

Fail to parse /post/ethtool.log PASS/FAIL result

ERROR: Executing 5 on dev 2

.Cannot get driver information: No such device

Fail to parse /post/ethtool.log PASS/FAIL result

ERROR: Executing 5 on dev 3

done (0 seconds)

Executing Mod 1 1 PCIE Test:.

## Failed: PCI device - Intel 82575EB Gigabit Ethernet Controller

  

Also attaching the console logs coming after powering ON.

Suggest me if this is the Hardware failure of Nexus Switch.....

Regards,

Ashutosh             

(bus:02, dev:00, func:00, vendId:8086, devId:10A7)

## Failed: PCI device - Intel 82575EB Gigabit Ethernet Controller

(bus:02, dev:00, func:01, vendId:8086, devId:10A7)

## Failed: PCI device - Intel 82575EB Gigabit Ethernet Controller

(bus:03, dev:00, func:00, vendId:8086, devId:10A7)

## Failed: PCI device - Intel 82575EB Gigabit Ethernet Controller

(bus:03, dev:00, func:01, vendId:8086, devId:10A7)

## Info : Based on P0 board detection.

ERROR: Executing 12 on dev 0

.

ERROR: Executing 12 on dev 1

.

ERROR: Executing 12 on dev 2

.

ERROR: Executing 12 on dev 3

.............done (0 seconds)

Mod 1 1 Post Failed

POST is completed

autoneg unmodified, ignoring

autoneg unmodified, ignoring

Power-On Self Test fatal error: PCIe error

Power-On Self Test fatal error: PCIe error

Power-On Self Test fatal error: PCIe error

Power-On Self Test fatal error: PCIe error

2 Replies 2

Oleksandr Nesterov
Cisco Employee
Cisco Employee

Hi Guys

I would suggest you to replace the device as it seems there is an issue with hardwre.

HTH,

Alex

Jay UCS
Level 1
Level 1

Hi, did you ever figure out what was the problem and solution ? Thanks !!

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