Activate Smartnet using Quote Numbers?

[Brian Maxwell]

I've inherited a job site that is 2/3 complete and nobody was following up on SmartNet as it got ordered.

Long story short is that I've got two quotes with SmartNet and a link to the old CSCC site to activate / register the SmartNet for my devices.

I've reached out to a few different E-mail / form message entities on the Cisco site but am having a hard time trying to figure out a way to get these SmartNet contracts registered.  Anyone have insight on how to do it or who to call?  I do have of course the device serial numbers as well.

[Leo Laohoo]

In regards to SNT, you need to contact your authorized Cisco reseller.  They can make the SNT processing faster.

[Marvin Rhoads]

If it's only a quote, there's no "activation". If you've put in a Purchase Order, the reseller should have created a sales order (SO). Given an SO number, the TAC can associate your cisco.com id with the contract.

If you don't have a SO number, you'll need to contact your reseller - like Leo said.