Cisco 3900 series router stuck in boot loop

[ethan.elliott83]

Good morning,

 I am struggling to figure out why I can't got this router out of a boot loop. I've concluded it has to do with the memory, but in don't know whether it's a hardware or software issue. Reseated the ram already. Attached and in the comments is a copy of the boot process.

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Any input would be appreciated

[balaji.bandi]

something gone wrong ?

is this after upgrade or new install ?  if possible try lower version or different code

post complete boot process in text file as attached.

[Leo Laohoo]

The photos focus too much on the monitor instead of the output. 

Can you log the output and attach to the thread?

[ethan.elliott83]

Sorry about that, it's on a work computer and I'm not allowed to plug it in for security reasons. I'll get better ones tomorrow

[Leo Laohoo]

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@ethan.elliott83 wrote:

it's on a work computer and I'm not allowed to plug it in for security reasons.

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Configure terminal logging on Putty. 

Reboot the router.

Export the logged file.  

Done.  

[Richard Burts]

The first attached file has a pretty clear message about a machine check and the third attached file has a pretty clear message about a bus error. If there is a service contract for this machine it would be best to open a case with Cisco TAC.