06-30-2014 10:03 AM - edited 03-03-2019 07:29 AM
I am attempting to add a Domain to our Cisco CDA appliance. I have made all of the modifications recommended on the install to the Domain Controllers, but it will not communicate. I am getting the following error in the log:
org.jinterop.winreg.smb.JIWinRegStub.winreg_OpenHKCR(JIWinRegStub.java:134) org.jinterop.dcom.core.JIComServer.initialise(JIComServer.java:509) org.jinterop.dcom.core.JIComServer.< com.cisco.cda.rt.adobserver.adobserver.jinteropUtil.getWmiLocator(jinteropUtil.java:42) com.cisco.cda.rt.adobserver.adobserver.EventsThread.QueryWMIProperty(EventsThread.java:81) com.cisco.cda.rt.adobserver.adobserver.EventsThread.getNetBIOS(EventsThread.java:169) com.cisco.cda.rt.adobserver.adobserver.EventsThread.extractDCData(EventsThread.java:201) com.cisco.cda.rt.adobserver.adobserver.EventsThread.run(EventsThread.java:605) |
dc- | UKDC01.mydomain.co.uk/#.#.#.# |
dc- | UKDC01 |
exception- | jcifs.smb.SmbException: A duplicate name exists on the network. |
wmi- | Win32_NTDomain |
exception- | Message not found for errorCode: 0xC00000BD |
wmi- | DomainName |
dc- | cdauser |
06-30-2014 11:51 AM
Did you restart after the registry modifications? I've found that necessary in certain cases.
07-01-2014 05:04 AM
Thank you for the reply Tommy.
I have rebooted the Domain controllers on this Domain after making the registry permission changes. I have reason to believe that there is a problem with NetBIOS resolution on this Domain involving one of the Domain controllers. I am focusing on that as a possible source of the "Duplicate name" that is causing the issue.
07-01-2014 07:09 AM
This issue has been confirmed as a stale NetBIOS entry for one of the Domain controllers in the relevant domain. Once we corrected this, the CDA was able to communicate correctly with the DC's.
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