Corrupted IOS image on flash

[slytell]

I have a 1600 series router that will not boot to any prompt due to a corrupted file on the flash. Is there any way to erase the flash without getting to a prompt?

Thank you in advance for all replies!

Steve

[beng]

Hi, Steve,

If you cannot get to prompt, you cannot issue any command. You have to get the flash replaced. Call our TAC at 800-553-2447 if your router is under warranty,

Regards,

/Bessie

[slytell]

I thought that was the case but was hoping otherwise.

Thank you for your response and have a great weekend!

Steve