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Gbic interface needs to be reset on DWDM circuit

jason.hines
Level 1
Level 1

We have had a number of issues lately on our DWDM circuit and every time the circuit goes down we need to physically reset the gbic (Slide in and out) to enable the link to recover. In most instances it is only a blip on the DWDM however, this manual intervention is the only way to fully restore service.

Is there a certain configuration that is required on these types of interfaces to stop this.

I have attached the suspects port config for your opinion.

GigabitEthernet4/14 is up, line protocol is up (connected)

Hardware is C6k 1000Mb 802.3, address is 000a.f397.70ca (bia 000a.

Description:

Internet address is

MTU 1500 bytes, BW 1000000 Kbit, DLY 10 usec,

reliability 255/255, txload 1/255, rxload 1/255

Encapsulation ARPA, loopback not set

Keepalive set (10 sec)

Full-duplex, 1000Mb/s, media type is SX

input flow-control is off, output flow-control is off

Clock mode is auto

ARP type: ARPA, ARP Timeout 04:00:00

Last input 00:00:08, output 00:00:00, output hang never

Last clearing of "show interface" counters never

Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops

Queueing strategy: fifo

Output queue: 0/40 (size/max)

5 minute input rate 126000 bits/sec, 39 packets/sec

5 minute output rate 1591000 bits/sec, 391 packets/sec

L2 Switched: ucast: 8150099153 pkt, 7257955078921 bytes - mcast: 1

121077872 bytes

L3 in Switched: ucast: 6436465962 pkt, 377125300975 bytes - mcast:

bytes mcast

L3 out Switched: ucast: 12878567404 pkt, 16658544727649 bytes

6437698001 packets input, 529212122856 bytes, 0 no buffer

Received 1216621 broadcasts, 0 runts, 0 giants, 0 throttles

0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored

0 input packets with dribble condition detected

12879792036 packets output, 16894005760681 bytes, 0 underruns

0 output errors, 0 collisions, 5 interface resets

0 babbles, 0 late collision, 0 deferred

0 lost carrier, 0 no carrier

0 output buffer failures, 0 output buffers swapped out

1 Reply 1

didyap
Level 6
Level 6

Have you checked for known issues since this does not sound like a normal behaviour. Manual intervention would not be required for the link to come up. Aslo ensure that the card is properly seated.