Hi,
I work in the Network Management and Automation team at a large Insurance/Bank Company in Bloomington Illinois. I am interesting in your service management solution but was unable to get to your site to get more information.
Will the "Smart Service Management Solution" do availablity management and root cause analysis? I am currently evaluating the SMARTS InCharge software. We use OV/O v6, ECS, and NNM v6.1 and are looking at software to find root cause from traps and opc messages on both network devices and servers.
I'm interest in managing our Cisco Network as a service. Please send me information about Smart Server Management or point me to a link so I can read up.
Thanks.
-Rob Wade-
rob.wade.blnq@statefarm.com