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Printer Turns On After Switch Reboot????

Mr Cole
Level 1
Level 1

I have an unusual issue occurring on my network. 

I have X number of 6701 HP printers  ( Y number located at remote sites and Z number located at the Main Office). The printers are all the same and with same configs/software versions. However, the printers at the remotes will go into Sleep Mode after a short period of not being used, but the printers at the Main Office will stay turned on. I have ran continuous pings to the remote site printers and they will still go into Sleep Mode. When I reboot the switch at the remote site the printer will turn back on. 

Remote sites switches: Catalyst 3560-CX  // Up Up is shown when in Sleep Mode

Office Switch:  Catalyst 9300

Sleep Mode: User must power cycle to bring the printer back online and can not be turned off. 

 

2 Replies 2

I think you need WoL for this case 

MHM

Any recommended tool?