problem accessing CCO stack decoder analysis in reloads report for c/works.

[martin.beaver]

Hello,

I am running RME 3.4 on windows. when i go into the reloads report and select the link in the reloads reson section, i get the following error reported:

Stack Analysis:

Error Occured while communicating with CCO. Error code 500.

If you are using proxy to connect to internet, please make sure that proxy configuration is correct.

I am connected via a proxy to CCO.

Now, i don't have a problem accessing CCO pages in ciscoworks and i can download images from CCO with no problems using ciscoworks so why doesn't it like me interpreting a stack decoder analysis via ciscoworks?

Hope you can help!

[irisrios]

The stack decoder no more exists on the CCO. This has been replaced by another tool called Cisco Output Interpreter. You could use the same.

Output Interpreter

https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl

[martin.beaver]

thanks, thats probably the reason for the error. hopefully cisco will fix this in the next patch 🙂