06-16-2004 08:45 AM - edited 03-02-2019 04:25 PM
I have CiscoWorks 2000 running on Windows 2000 Professional OS. Now we face a problem when trying to add images in the Library under Software Managemnt in RME.
When we add an image from a device we get an error." Error Information Code:4003 - System error:TFTP directory unknown. Recommended action: Verify TFTP entry in inetd.conf file"
Now i don't have this inetd.conf file existing under C:\Program Files\CSCOpx\tftpboot. What could be the reason. Does this file need to be manually created with the required entry for TFTP and stored in this location?
Even when i run a connectivity test from Cisco Works Server Configuration->Diagnostics->Connectivity TOols->Management station to device , the connectivity test fails for TFTP.
Note: RME version running is 3.3
06-22-2004 12:26 PM
Try these steps to debug and verify :
A. Go to RME-->Admin-->Software Mgt-->Edit Pref. and turn on debugging.
B. Perform another upgrade.
* Remember to turn off debugging after the upgrade. Leaving it on will impact performance.
C. Once upgrade fails, go to RME-->Software Mgt-->Job Mgt-->Mail or Copy Log File.
1. Click 'Select All' & 'Next'.
2. On the Verify Selection Page, click 'Next'
3. Check the Copy Log file for info.
06-27-2004 06:17 AM
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