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Problems with Cisco Router 836

Hi,

we have a problem with the router 836 installation,

the dsl connect from the router 836 to the Internet service provider is up,

the connect from the PC to thr router 836 is up,

but the name resolution is not possible.

e.g.:

ping 66.102.9.104 -> works

ping www.google.de -> fails

Router-Status :

LAN SUMMARY

--------------------

Interface Status : up

Interface IP Address : 10.10.10.2

Interface Subnet Mask : 255.0.0.0

DHCP Server Enabled : No

Primary DNS Server : Not configured (or 195.30.0.1) -> both does not work

Secondary DNS Server : Not configured (or 195.30.0.1) -> both does not work

WAN SUMMARY

----------------------

WAN IP Address :217.224.211.63

Interface Status : up

Line Protocol : up

VPI/VCI Number : 1/32

PPP User Name : xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx0001@t-online.de

Automatic IP address : Yes

DSL UP Stream Speed : 160 kbps

DSL Down Stream Speed : 1184 kbps

VPN connection status : Down

can somebody help me

thanks for help, best, Ralf

1 Reply 1

csoans
Level 1
Level 1

I would suggest you contact your ISP and check to see if you have the right ip addresses for your DNS servers.

It looks more like a DNS issue than a router issue.

Regards

Chris

Review Cisco Networking for a $25 gift card