I know that we have to put the "media-type rj45" command on interface 5/2 to make it work for UTP. Is there anything else that I need to do. I cannot get this UTP port to work. May be I have a dead port. I may have to replace the whole SUP720 module, load required IOS, load all configs and vlan database and vtp information. I just want to make sure that I haven't missed anything. Why couldn't they have just left the SFP port for 5/2 and not bothered putting in a soldered UTP port for 5/2. There is a SFP 5/2 as well, but if I put a SFP - GLC-T in 5/2 and make it work that way, my customer might say "NO" change the board because I want the soldered 5/2 UTP port to work.
Any suggestion to say that I may have missed something or is it just a simple dead port issue.
It is hard to get an outage on this switch because it has only one SUP720. If I have missed something that someone may point me to, then I may have saved an outage and a SUP720 module.