Subscriber CCM fails in ITEM

[dpanchal]

Does anyone have ant ideas on how to gte my subscriber into ITEM, I have done all the usual things, added it with Windows SA acccount,etc and it always comes back as questioned when I delete it in the edit window it lists it under SNMP timeout, I'm not sure how that can be as I have tested the snmp and it comes back very quickly and thoughts anyone ?

Cheers

Dav

[ebreniz]

ITM requires read-only access to Cisco CallManager HTTP interfaces to get cluster-level connectivity information. Beginning with IDU 2, ITM supports Cisco CallManager 4.0 with multilevel administration access (MLA). You can use the following docs for more details.

http://www.cisco.com/en/US/products/sw/cscowork/ps2433/prod_troubleshooting_guide09186a008021bcbd.html#wp1270827

http://www.cisco.com/en/US/products/sw/cscowork/ps2433/prod_troubleshooting_guide09186a008021bcbd.html