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switch 4948 - it's power down by supervisor !

arodoncea
Level 1
Level 1

Hi,

I have the cisco switch 4948 with bellow details and i mark in red the message that are important to check.

Please advice what are the root cause at this situation and how it can be fix.

Thank you in advance for time and answer.

Regards,

Toni

 **********************************************************

                                                        *

 * Welcome to Rom Monitor for      WS-C4948E System       *

 * Copyright (c) 2003-2011 by Cisco Systems, Inc.         *

 * All rights reserved.                                   *

 *                                                        *

 **********************************************************

 

 Checking the partition table and boot sector...

 Checking FAT, Files and Directories...

 Reclaiming unused space...

 Updating FAT...

 Primary Rom Monitor Version 12.2(44r)SG11 CPU Rev: 3.1, Board Rev: 8,

 Board Type: 104, CPLD Hobgoblin Rev: 21

 Chassis: WS-C4948E

 

 Front Panel Phy is Bcm5482s

 Got Mac Address: 58:97:bd:8b:4f:bf

 

 MAC Address  : 58-97-bd-8b-4f-bf

 Ip Address   : Not set.

 Netmask      : Not set.

 Gateway      : Not set.

 TftpServer   : Not set.

 

 Peer supervisor not detected or is not running IOS Supervisor uplinks

 and all linecards have been reset

 

 ***** The system will autoboot in 5 seconds *****

 

 

 Type control-C to prevent autobooting.

 . . . . .

 

 ******** The system will autoboot now ********

 

 

 config-register = 0x2101

 

 Autobooting using the first file from bootflash.....

 

 

 Rommon reg: 0x00004780

 Reset2Reg: 0x00009EFF

 ##

 Fortooine controller 0x0B5C66C8..0x0B72EC3F original size:0x001C685D

 ################## Decompression done, relocating ...

 

 diagsk5 version 5.0.2.3

 

 prod: WS-C4948E part: 73-14926-01 serial: CAT1936S2XC

 

 Power-on-self-test for Module 1: WS-C4948E

 

 CPU Subsystem Tests ...

 seeprom: Pass

 

 Traffic: L3 Looopback ...

 Test Results: Pass

 

 Traffic: L2 Loopback ...

 Test Results: Pass

 

 Switching Subsystem Memory ...

 Packet Memory Test Results: Pass

 

 Module 1 Passed

 

 

 Rommon reg: 0x00000780

 ######################################################################

 Decompression done, relocating ...

 

                Restricted Rights Legend

 

 Use, duplication, or disclosure by the Government is subject to

 restrictions as set forth in subparagraph

 (c) of the Commercial Computer Software - Restricted Rights clause at

 FAR sec. 52.227-19 and subparagraph

 (c) (1) (ii) of the Rights in Technical Data and Computer Software

 clause at DFARS sec. 252.227-7013.

 

             cisco Systems, Inc.

             170 West Tasman Drive

             San Jose, California 95134-1706

 

 Cisco IOS Software, Catalyst 4500 L3 Switch Software

 (cat4500e-ENTSERVICES-M), Version 15.1(2)SG5, RELEASE SOFTWARE (fc1)

 Technical Support: http://www.cisco.com/techsupport Copyright (c) 1986-2014 by Cisco Systems, Inc.

 Compiled Mon 03-Nov-14 09:38 by prod_rel_team

 

 **********************************************************************

  !!!! NO SUPPORTED POWER SUPPLIES DETECTED ON LOCAL SUPERVISOR  SUPERVISOR WILL BE    

       POWERED DOWN!!!!

  **********************************************************************

 

 Powering down in 10 seconds...

 10  09  08  07  06  05  04  03  02  01  00

2 Replies 2

Kallol Bosu
Cisco Employee
Cisco Employee

What is the model of power supply you are using? Can you please check the below installation guide and make sure you are running a compatible power supply for 4948-E?

http://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst4900/4948E/installation/guide/4948E_ins/04frus.html

Regards,

Kallol 

Hello All,

 

yes thats right the power supply has to be "PWR-C49E-300AC-R"

 

even i have faced the same issue as my 4948E switch contained just "PWR-C49E-300AC" so the switch will shutdown,,,,, please try with PWR-C49E-300AC-R"

 

I hope this helps.........