Troubleshooting switch ports

rsabapathee · ‎09-09-2006

We have switches in our network with specific ports not responding when connected to a workstation (LED doesnt light up).

How can I troubleshoot these specific ports?

thanks

Edison Ortiz · ‎09-09-2006

Try shutting down the port within the IOS and 'no shut' right after. There are times when ports go into err-disable state and they won't go active until you do the 'shut' & 'no shut' routine.

rsabapathee · ‎09-09-2006

thx

thats exactly what im looking for what command to confirm that the port is in err-disable state?

Edison Ortiz · ‎09-09-2006

#sh int status err-disabled

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Thanks

Edison Ortiz · ‎09-09-2006

In addition to err-disable status, verify the ports are associated to valid layer2 VLANs. If they are members of non-existant VLANs, the port will never go active.

rsabapathee · ‎09-09-2006

hi,

command not valid on cisco 2900 & 2950 switches.

one particular port was working just fine on a vlan 3 port when it just stopped for no reasons.

rsabapathee · ‎09-10-2006

up

Edison Ortiz · ‎09-10-2006

I don't have 2900 switches around so I can't give you a similar command that works there. Go with the 'shut' & 'no shut' routine. Also verify VLAN3 is active by typing 'show vlan'.