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Unable to Associate LWAPP 1142N to WLC4402 - ERROR: Problem extracting files from archive

neil.moore
Level 1
Level 1

Hello,

I am having a problem associating an AIR-LAP1142-E-K9 AP to our WLC4402 Controller (running version 7.0.230).

I have connected a console cable to the device and when it boots up it picks up an IP address. I have then entered the controller IP using the command:

#  lwapp ap  con ip address 10.11.13.3   (controllers IP)

APc464.1311.3d29#lwapp ap  con ip address 10.11.13.3

APc464.1311.3d29#

*Mar  1 00:15:39.944: %CAPWAP-3-ERRORLOG: Go join a capwap controller

examining image...!

extracting info (292 bytes)

Image info:

    Version Suffix: k9w8-.124-23c.JA4

    Image Name: c1140-k9w8-mx.124-23c.JA4

    Version Directory: c1140-k9w8-mx.124-23c.JA4

    Ios Image Size: 4905472

    Total Image Size: 5100032

    Image Feature: WIRELESS LAN|LWAPP

    Image Family: C1140

    Wireless Switch Management Version: 7.0.230.0

Extracting files...

c1140-k9w8-mx.124-23c.JA4/ (directory) 0 (bytes)

extracting c1140-k9w8-mx.124-23c.JA4/8001.img (174932 bytes)!!

*May 31 13:54:58.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.11.13.4 peer_port: 5246

*May 31 13:54:58.000: %CAPWAP-5-CHANGED: CAPWAP changed state to

*May 31 13:54:58.764: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully!!!!! peer_ip: 10.11.13.4 peer_port: 5246

*May 31 13:54:58.765: %CAPWAP-5-SENDJOIN: sending Join Request to 10.11.13.4

*May 31 13:54:58.765: %CAPWAP-5-CHANGED: CAPWAP changed state to JOINperform archive download capwap:/c1140 tar file

*May 31 13:54:58.781: %CAPWAP-5-CHANGED: CAPWAP changed state to IMAGE!!!!!!!!!!

extracting c1140-k9w8-mx.124-23c.JA4/c1140-k9w8-mx.124-23c.JA4 (4724087 bytes)!!!!!!!!!!!!!!!!!!

*May 31 13:54:58.781: Loading file /c1140...

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Premature end of tar file

ERROR: Problem extracting files from archive.

archive download: takes 77 seconds

On the WLC is also gives the error message:

AP Disassociated. Base Radio MAC:c4:64:13:11:3d:29

Looking on the forums, I have seen that this problem can be caused due to time differences. The Controller is set to 'GB' (regional code -E), and has the correct time zone (though I do notice this is GMT and not BST) but when the AP connects it shows the time an hour earlier than the time on the WLC GUI.

2 Replies 2

neil.moore
Level 1
Level 1

I've noticed in other threads about checking the country code on the AP and Controller, here are the outputs of show sysinfo on the controller and show version on the AP:

Controller

(Cisco Controller) >show sysinfo

Manufacturer's Name.............................. Cisco Systems Inc.

Product Name..................................... Cisco Controller

Product Version.................................. 7.0.230.0

RTOS Version..................................... 7.0.230.0

Bootloader Version............................... 7.0.230.0

Emergency Image Version.......................... 7.0.230.0

Build Type....................................... DATA + WPS

System Name...................................... CSOCER_WLC2

System Location.................................. CSOCER

System Contact...................................

System ObjectID.................................. 1.3.6.1.4.1.14179.1.1.4.3

IP Address....................................... 10.11.13.3

System Up Time................................... 2 days 4 hrs 28 mins 21 secs

System Timezone Location......................... (GMT) London, Lisbon, Dublin, Edinburgh

Configured Country............................... GB  - United Kingdom

Operating Environment............................ Commercial (0 to 40 C)


AP


APc464.1311.3d29>sh version

Cisco IOS Software, C1140 Software (C1140-RCVK9W8-M), Version 12.4(21a)JA, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2009 by Cisco Systems, Inc.

Compiled Mon 08-Jun-09 16:28 by prod_rel_team



ROM: Bootstrap program is C1140 boot loader

BOOTLDR: C1140 Boot Loader (C1140-BOOT-M) Version 12.4(23c)JA3, RELEASE SOFTWARE (fc1)



APc464.1311.3d29 uptime is 2 minutes

System returned to ROM by watchdog timer expired

System image file is "flash:/c1140-rcvk9w8-mx/c1140-rcvk9w8-mx"



This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.


A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html


If you require further assistance please contact us by sending email to

export@cisco.com.


cisco AIR-LAP1142N-E-K9    (PowerPC405ex) processor (revision B0) with 98294K/32768K bytes of memory.

Processor board ID FCZ1552Z5GP

PowerPC405ex CPU at 586Mhz, revision number 0x147E

Last reset from watchdog timer expired

LWAPP image version 3.0.51.0

1 Gigabit Ethernet interface


32K bytes of flash-simulated non-volatile configuration memory.

Base ethernet MAC Address: C4:64:13:11:3D:29

Part Number                          : 73-12836-04

PCA Assembly Number                  : 800-33767-04

PCA Revision Number                  : A0

PCB Serial Number                    : FOC15497RYY

Top Assembly Part Number             : 800-33775-03

Top Assembly Serial Number           : FCZ1552Z5GP

Top Revision Number                  : A0

Product/Model Number                 : AIR-LAP1142N-E-K9


Configuration register is 0xF

has anyone run into this problem before, I would appriciate it if anyone knows how to fix the problem.

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