Which Software do we use to configure Cisco VoIP Phones and how do we install it and where do we install it.

[Vipersmak1]

We need to configure the Cisco VoIP phones for a Lab project and what you see in the attachment is all the equipment that we have. We currently

have the software called Cisco Unified Contact Center Express  and we are not sure if this is the right software because it is not working. We were 

wounding if you guys have step by step how to install this Cisco Unified Contact Center Express software if this is the correct one. If this is not the 

correct software, can you give us some knowledge of what software to use and how to install it. Our number one goal is that, what software do we use

to configure the Cisco VoIP phones and our next goal is what are the steps to install the software. Please help us out we are very confuse and tried

everything. Thanks

[Charles Hill]

image1.jpg states that you have callmanager express software, which is what is needed.

The link below points to a configuration guide for callmanager express.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeadm.html

Hope this helps.

[Vipersmak1]

After installing the Cisco Unified Contact Center Express how do get the Username and password.