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Windows 11 packet tracer issues

samad_alam1212
Level 1
Level 1

Hi All

 

Having issues using packet tracer on the new windows 11.

 

It loads up but then freezes straight after. I have old packet tracer lab files which also open but freeze up.

 

I've uninstalled and done all the usual checks i.e windows firewall to no avail.

 

Event logs shows below:

The program PacketTracer.exe version 8.0.1.63 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 453c
Start Time: 01d7dd69c3167070
Termination Time: 17
Application Path: C:\Program Files (x86)\Cisco Packet Tracer 8.0.1\bin\PacketTracer.exe
Report Id: 9ec368c3-98da-438e-8250-59521ffcdc61
Faulting package full name:
Faulting package-relative application ID:
Hang type: Unknown

 

Any help will be appreciated.

1 Accepted Solution

Accepted Solutions

Martin L
VIP
VIP

 

PT help report issue https://app.smartsheet.com/b/form/e8051c092e07401aa7d50ec2424a6e1c

if that does not work, open PT, go to Help menu, clik on Report an issue/problem

 

Regards, ML
**Please Rate All Helpful Responses **

View solution in original post

3 Replies 3

marce1000
Hall of Fame
Hall of Fame

 

 - FYI : https://www.netacad.com/courses/packet-tracer/faq#6

                  Check this paragraph : On what platforms can I install and run Packet Tracer 8.0.1?

  No mentioning of Windows 11

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Martin L
VIP
VIP

 

PT help report issue https://app.smartsheet.com/b/form/e8051c092e07401aa7d50ec2424a6e1c

if that does not work, open PT, go to Help menu, clik on Report an issue/problem

 

Regards, ML
**Please Rate All Helpful Responses **

Hello,

 

what if you run the Packet Tracer application in compatibility mode (right-click on the PT icon, select 'Properties' and go to the 'Compatibility' tab...

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