01-02-2014 09:43 PM - edited 03-03-2019 07:15 AM
According to CISCO, the image is compatiple with WS-C3750X-24P-S however the switch just fails to boot with it.
Here is the error below:
Boot process failed...
The system is unable to boot automatically. The BOOT
environment variable needs to be set to a bootable
image.
The switch is not booting from USB stick either. The only image that works is c3750e-universalk9-mz.122-55.SE3.bin.
If I copy this file to flash, the switch fail over to it. The console's output below (I replaced some lines with <...>):
Switch#dir flash:
Directory of flash:/
2 -rwx 14587929 Mar 1 1993 00:19:08 +00:00 c3750e-universalk9-mz.122-55.SE3.bin
3 -rwx 23356416 Jan 1 1970 00:18:53 +00:00 c3750e-universalk9-mz.152-1.E1.bin
4 -rwx 3853 Mar 1 1993 00:05:58 +00:00 private-config.text
6 -rwx 3096 Mar 1 1993 00:05:58 +00:00 multiple-fs
7 -rwx 1747 Mar 1 1993 00:05:58 +00:00 config.text
57671680 bytes total (19408384 bytes free)
Switch#verify /md5 flash:/c3750e-universalk9-mz.152-1.E1.bin
...<...>
verify /md5 (flash:/c3750e-universalk9-mz.152-1.E1.bin) = 9332aa4e055bfb9fbeba677ecd83e9a6
Switch#show boot
BOOT path-list : flash:/c3750e-universalk9-mz.152-1.E1.bin
Config file : flash:/config.text
Private Config file : flash:/private-config.text
Enable Break : no
Manual Boot : no
HELPER path-list :
Auto upgrade : yes
Auto upgrade path :
NVRAM/Config file
buffer size: 524288
Timeout for Config
Download: 0 seconds
Config Download
via DHCP: disabled (next boot: disabled)
Switch#reload
Proceed with reload? [confirm]
*Mar 2 04:49:34.795: %SYS-5-RELOAD: Reload requested by console. Reload reason: Reload command
Using driver version 3 for media type 2
Base ethernet MAC Address: e4:d3:f1:12:9c:00
Xmodem file system is available.
The password-recovery mechanism is enabled.
Initializing Flash...
<...>
...done Initializing Flash.
done.
Loading "flash:/c3750e-universalk9-mz.152-1.E1.bin"...@@@<...>
File "flash:/c3750e-universalk9-mz.152-1.E1.bin" uncompressed and installed, entry point: 0x3000
executing...
Loading "flash:/c3750e-universalk9-mz.122-55.SE3.bin"...@@@<...>
File "flash:/c3750e-universalk9-mz.122-55.SE3.bin" uncompressed and installed, entry point: 0x3000
executing...
<...>
cisco WS-C3750X-24P (PowerPC405) processor (revision A0) with 262144K bytes of memory.
Processor board ID FDO1503R1RU
Last reset from power-on
1 Virtual Ethernet interface
1 FastEthernet interface
28 Gigabit Ethernet interfaces
2 Ten Gigabit Ethernet interfaces
The password-recovery mechanism is enabled.
512K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address : E4:D3:F1:12:9C:00
Motherboard assembly number : 73-12551-06
Motherboard serial number : FDO16381003
Model revision number : A0
Motherboard revision number : A0
Model number : WS-C3750X-24P-S
Daughterboard assembly number : 800-32727-03
Daughterboard serial number : FDO16380YYA
System serial number : FDO1503R1RU
Top Assembly Part Number : 800-31325-03
Top Assembly Revision Number : B0
Version ID : V03
CLEI Code Number : COMJR00ARC
Hardware Board Revision Number : 0x04
3480560K bytes of USB Flash usbflash0 (Read/Write)
Switch Ports Model SW Version SW Image
------ ----- ----- ---------- ----------
* 1 30 WS-C3750X-24P 12.2(55)SE3 C3750E-UNIVERSALK9-M
Press RETURN to get started!
Is it something that can be fixed?
01-03-2014 12:31 AM
You are not helping troubleshooting if you keep redacting the entire bootup process.
Post the entire bootup process.
01-03-2014 12:33 AM
Another thing ... 15.2(1)SE1???? Are you absolutely NUTS?
Do you actually know how BUGGY this train is?
I'd recommend you either use 12.2(55)SE8 or 15.0(2)SE4.
01-08-2014 08:21 PM
Sorry for delay, didn't have access to the device. Here is the full log:
Switch#reload
Proceed with reload? [confirm]
*Mar 1 00:57:57.598: %SYS-5-RELOAD: Reload requested by console. Reload reason: Reload command
Using driver version 3 for media type 2
Base ethernet MAC Address: e4:d3:f1:12:9c:00
Xmodem file system is available.
The password-recovery mechanism is enabled.
Initializing Flash...
mifs[2]: 12 files, 1 directories
mifs[2]: Total bytes : 2097152
mifs[2]: Bytes used : 756224
mifs[2]: Bytes available : 1340928
mifs[2]: mifs fsck took 1 seconds.
mifs[3]: 0 files, 1 directories
mifs[3]: Total bytes : 4194304
mifs[3]: Bytes used : 1024
mifs[3]: Bytes available : 4193280
mifs[3]: mifs fsck took 3 seconds.
mifs[4]: 5 files, 1 directories
mifs[4]: Total bytes : 524288
mifs[4]: Bytes used : 10240
mifs[4]: Bytes available : 514048
mifs[4]: mifs fsck took 0 seconds.
mifs[5]: 5 files, 1 directories
mifs[5]: Total bytes : 524288
mifs[5]: Bytes used : 10240
mifs[5]: Bytes available : 514048
mifs[5]: mifs fsck took 1 seconds.
mifs[6]: 5 files, 1 directories
mifs[6]: Total bytes : 57671680
mifs[6]: Bytes used : 38264320
mifs[6]: Bytes available : 19407360
mifs[6]: mifs fsck took 31 seconds.
...done Initializing Flash.
done.
Loading "flash:/c3750e-universalk9-mz.152-1.E1.bin"...@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
File "flash:/c3750e-universalk9-mz.152-1.E1.bin" uncompressed and installed, entry point: 0x3000
executing...
Loading "flash:/c3750e-universalk9-mz.122-55.SE3.bin"...@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
File "flash:/c3750e-universalk9-mz.122-55.SE3.bin" uncompressed and installed, entry point: 0x3000
executing...
Restricted Rights Legend
Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.
cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706
Cisco IOS Software, C3750E Software (C3750E-UNIVERSALK9-M), Version 12.2(55)SE3, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2011 by Cisco Systems, Inc.
Compiled Thu 05-May-11 15:40 by prod_rel_team
Image text-base: 0x00003000, data-base: 0x02800000
Initializing flashfs...
Using driver version 1 for media type 2
mifs[3]: 12 files, 1 directories
mifs[3]: Total bytes : 2097152
mifs[3]: Bytes used : 756224
mifs[3]: Bytes available : 1340928
mifs[3]: mifs fsck took 0 seconds.
mifs[3]: Initialization complete.
mifs[4]: 0 files, 1 directories
mifs[4]: Total bytes : 4194304
mifs[4]: Bytes used : 1024
mifs[4]: Bytes available : 4193280
mifs[4]: mifs fsck took 0 seconds.
mifs[4]: Initialization complete.
mifs[5]: 5 files, 1 directories
mifs[5]: Total bytes : 524288
mifs[5]: Bytes used : 10240
mifs[5]: Bytes available : 514048
mifs[5]: mifs fsck took 0 seconds.
mifs[5]: Initialization complete.
mifs[6]: 5 files, 1 directories
mifs[6]: Total bytes : 524288
mifs[6]: Bytes used : 10240
mifs[6]: Bytes available : 514048
mifs[6]: mifs fsck took 0 seconds.
mifs[6]: Initialization complete.
mifs[7]: 5 files, 1 directories
mifs[7]: Total bytes : 57671680
mifs[7]: Bytes used : 38264320
mifs[7]: Bytes available : 19407360
mifs[7]: mifs fsck took 1 seconds.
mifs[7]: Initialization complete.
...done Initializing flashfs.
Checking for Bootloader upgrade.. not needed
POST: CPU MIC register Tests : Begin
POST: CPU MIC register Tests : End, Status Passed
POST: MA BIST : Begin
POST: MA BIST : End, Status Passed
POST: TCAM BIST : Begin
POST: TCAM BIST : End, Status Passed
POST: SF ASIC BIST : Begin
POST: SF ASIC BIST : End, Status Passed
POST: Switch Fabric Memory Tests : Begin
POST: Switch Fabric Memory Tests : End, Status Passed
POST: CPU MIC interface Loopback Tests : Begin
POST: CPU MIC interface Loopback Tests : End, Status Passed
POST: PortASIC RingLoopback Tests : Begin
POST: PortASIC RingLoopback Tests : End, Status Passed
extracting front_end/front_end_ucode_info (309 bytes)
Waiting for Stack Master Election...
POST: Inline Power Controller Tests : Begin
POST: Inline Power Controller Tests : End, Status Passed
POST: Thermal, Fan Tests : Begin
POST: Thermal, Fan Tests : End, Status Passed
POST: PortASIC Port Loopback Tests : Begin
POST: PortASIC Port Loopback Tests : End, Status Passed
POST: EMAC Loopback Tests : Begin
POST: EMAC Loopback Tests : End, Status Passed
Election Complete
Switch 1 booting as Master
Waiting for Port download...Complete
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
cisco WS-C3750X-24P (PowerPC405) processor (revision A0) with 262144K bytes of memory.
Processor board ID FDO1503R1RU
Last reset from power-on
1 Virtual Ethernet interface
1 FastEthernet interface
28 Gigabit Ethernet interfaces
2 Ten Gigabit Ethernet interfaces
The password-recovery mechanism is enabled.
512K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address : E4:D3:F1:12:9C:00
Motherboard assembly number : 73-12551-06
Motherboard serial number : FDO16381003
Model revision number : A0
Motherboard revision number : A0
Model number : WS-C3750X-24P-S
Daughterboard assembly number : 800-32727-03
Daughterboard serial number : FDO16380YYA
System serial number : FDO1503R1RU
Top Assembly Part Number : 800-31325-03
Top Assembly Revision Number : B0
Version ID : V03
CLEI Code Number : COMJR00ARC
Hardware Board Revision Number : 0x04
Switch Ports Model SW Version SW Image
------ ----- ----- ---------- ----------
* 1 30 WS-C3750X-24P 12.2(55)SE3 C3750E-UNIVERSALK9-M
Press RETURN to get started!
*Mar 1 00:00:04.546: Read env variable - LICENSE_BOOT_LEVEL =
*Mar 1 00:00:05.402: %IOS_LICENSE_IMAGE_APPLICATION-6-LICENSE_LEVEL: Module name = c3750x Next reboot level = ipbase and License = ipbase
*Mar 1 00:00:52.865: %STACKMGR-4-SWITCH_ADDED: Switch 1 has been ADDED to the stack
*Mar 1 00:00:54.794: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to down
*Mar 1 00:00:56.623: %SPANTREE-5-EXTENDED_SYSID: Extended SysId enabled for type vlan
*Mar 1 00:01:00.523: %SYS-5-CONFIG_I: Configured from memory by console
*Mar 1 00:01:00.725: %STACKMGR-5-SWITCH_READY: Switch 1 is READY
*Mar 1 00:01:00.725: %STACKMGR-4-STACK_LINK_CHANGE: Stack Port 1 Switch 1 has changed to state DOWN
*Mar 1 00:01:00.725: %STACKMGR-4-STACK_LINK_CHANGE: Stack Port 2 Switch 1 has changed to state DOWN
*Mar 1 00:01:01.303: %STACKMGR-5-MASTER_READY: Master Switch 1 is READY
*Mar 1 00:01:01.589: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C3750E Software (C3750E-UNIVERSALK9-M), Version 12.2(55)SE3, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2011 by Cisco Systems, Inc.
Compiled Thu 05-May-11 15:40 by prod_rel_team
*Mar 1 00:01:01.614: %SSH-5-ENABLED: SSH 1.99 has been enabled
*Mar 1 00:01:03.065: %LINK-5-CHANGED: Interface FastEthernet0, changed state to administratively down
*Mar 1 00:01:03.073: %USB_CONSOLE-6-MEDIA_RJ45: Console media-type is RJ45.
*Mar 1 00:01:04.541: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0, changed state to down
*Mar 1 00:01:06.110: %PLATFORM_ENV-6-FRU_PS_OIR: FRU Power Supply 1 inserted
*Mar 1 00:01:08.627: %PLATFORM-6-FRULINK_INSERTED: FRULink 10G ST module inserted in Switch 1.
01-08-2014 08:27 PM
Hmmmm ...
It's not loading 15.2(1)E1 probably because it can't find files found in the HTML directory.
Try downloading the TAR file and use the command "archive download-sw tftp://
01-08-2014 09:36 PM
Still not working..
Switch#show flash:
Directory of flash:/
2 drwx 512 Mar 1 1993 00:54:48 +00:00 c3750e-universalk9-mz.152-1.E1
4 -rwx 4120 Mar 1 1993 00:01:17 +00:00 multiple-fs
5 -rwx 2048 Mar 1 1993 00:01:17 +00:00 config.text
6 -rwx 3853 Mar 1 1993 00:01:17 +00:00 private-config.text
57671680 bytes total (28677120 bytes free)
Switch#show boot
BOOT path-list : flash:/c3750e-universalk9-mz.152-1.E1/c3750e-universalk9-mz.152-1.E1.bin
Config file : flash:/config.text
Private Config file : flash:/private-config.text
Enable Break : no
Manual Boot : no
HELPER path-list :
Auto upgrade : yes
Auto upgrade path :
NVRAM/Config file
buffer size: 524288
Timeout for Config
Download: 0 seconds
Config Download
via DHCP: disabled (next boot: disabled)
Switch#wr mem
Building configuration...
[OK]
Switch#reload
Proceed with reload? [confirm]
*Mar 1 01:06:02.199: %SYS-5-RELOAD: Reload requested by console. Reload reason: Reload command
Using driver version 3 for media type 2
Base ethernet MAC Address: e4:d3:f1:12:9c:00
Xmodem file system is available.
The password-recovery mechanism is enabled.
Initializing Flash...
mifs[2]: 12 files, 1 directories
mifs[2]: Total bytes : 2097152
mifs[2]: Bytes used : 756224
mifs[2]: Bytes available : 1340928
mifs[2]: mifs fsck took 1 seconds.
mifs[3]: 0 files, 1 directories
mifs[3]: Total bytes : 4194304
mifs[3]: Bytes used : 1024
mifs[3]: Bytes available : 4193280
mifs[3]: mifs fsck took 3 seconds.
mifs[4]: 5 files, 1 directories
mifs[4]: Total bytes : 524288
mifs[4]: Bytes used : 10240
mifs[4]: Bytes available : 514048
mifs[4]: mifs fsck took 0 seconds.
mifs[5]: 5 files, 1 directories
mifs[5]: Total bytes : 524288
mifs[5]: Bytes used : 10240
mifs[5]: Bytes available : 514048
mifs[5]: mifs fsck took 1 seconds.
mifs[6]: 521 files, 11 directories
mifs[6]: Total bytes : 57671680
mifs[6]: Bytes used : 28994560
mifs[6]: Bytes available : 28677120
mifs[6]: mifs fsck took 33 seconds.
...done Initializing Flash.
done.
Loading "flash:/c3750e-universalk9-mz.152-1.E1/c3750e-universalk9-mz.152-1.E1.bin"...@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
File "flash:/c3750e-universalk9-mz.152-1.E1/c3750e-universalk9-mz.152-1.E1.bin" uncompressed and installed, entry point: 0x3000
executing...
Loading "flash:/c3750e-universalk9-mz.152-1.E1/c3750e-universalk9-mz.152-1.E1.bin"...@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
File "flash:/c3750e-universalk9-mz.152-1.E1/c3750e-universalk9-mz.152-1.E1.bin" uncompressed and installed, entry point: 0x3000
executing...
Boot process failed...
The system is unable to boot automatically. The BOOT
environment variable needs to be set to a bootable
image.
switch:
01-09-2014 12:39 AM
The system is unable to boot automatically. The BOOT environment variable needs to be set to a bootable image.
Never seen this error message before.
This calls for Plan "B". Can you try if you can load and boot IOS version 15.0(2)SE4. If you can, use it.
01-13-2014 05:23 PM
Nope, the same error:
Boot process failed...
01-13-2014 05:33 PM
Hmmmm ... Do you have any network modules attached? If so, remove it and load the IOS, 15.0(2)SE4, again.
01-13-2014 06:21 PM
I have removed C3KX-NM-10G module so the switch doesn't have any extra modules now, reloaded the switch - same error..
01-13-2014 06:29 PM
Can you again post the output to the following commands:
1. sh version;
2. sh inventory;
3. dir flash:
01-13-2014 07:04 PM
Ok, I booted from USBFLASH0: and ran the following:
Switch#sh version
Cisco IOS Software, C3750E Software (C3750E-UNIVERSALK9-M), Version 12.2(55)SE3, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2011 by Cisco Systems, Inc.
Compiled Thu 05-May-11 15:40 by prod_rel_team
Image text-base: 0x00003000, data-base: 0x02800000
ROM: Bootstrap program is C3750E boot loader
BOOTLDR: C3750E Boot Loader (C3750X-HBOOT-M) Version 12.2(58r)SE, RELEASE SOFTWARE (fc1)
Switch uptime is 1 minute
System returned to ROM by power-on
System image file is "usbflash0:/c3750e-universalk9-mz.122-55.SE3.bin"
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
License Level: ipbase
License Type: Permanent
Next reload license Level: ipbase
cisco WS-C3750X-24P (PowerPC405) processor (revision A0) with 262144K bytes of memory.
Processor board ID FDO1503R1RU
Last reset from power-on
1 Virtual Ethernet interface
1 FastEthernet interface
28 Gigabit Ethernet interfaces
2 Ten Gigabit Ethernet interfaces
The password-recovery mechanism is enabled.
512K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address : E4:D3:F1:12:9C:00
Motherboard assembly number : 73-12551-06
Motherboard serial number : FDO16381003
Model revision number : A0
Motherboard revision number : A0
Model number : WS-C3750X-24P-S
Daughterboard assembly number : 800-32727-03
Daughterboard serial number : FDO16380YYA
System serial number : FDO1503R1RU
Top Assembly Part Number : 800-31325-03
Top Assembly Revision Number : B0
Version ID : V03
CLEI Code Number : COMJR00ARC
Hardware Board Revision Number : 0x04
3480560K bytes of USB Flash usbflash0 (Read/Write)
Switch Ports Model SW Version SW Image
------ ----- ----- ---------- ----------
* 1 30 WS-C3750X-24P 12.2(55)SE3 C3750E-UNIVERSALK9-M
Configuration register is 0xF
Switch#show inventory
NAME: "1", DESCR: "WS-C3750X-24P"
PID: WS-C3750X-24P-S , VID: V03 , SN: FDO1503R1RU
NAME: "Switch 1 - Power Supply 0", DESCR: "FRU Power Supply"
PID: C3KX-PWR-715WAC , VID: V02 , SN: DTN1633K03N
Switch#dir flash:
Directory of flash:/
2 -rwx 4120 Mar 1 1993 01:05:58 +00:00 multiple-fs
3 drwx 512 Mar 1 1993 00:31:50 +00:00 c3750e-universalk9-mz.150-2.SE5
528 -rwx 2048 Mar 1 1993 00:01:17 +00:00 config.text
529 -rwx 3853 Mar 1 1993 00:01:17 +00:00 private-config.text
57671680 bytes total (31884288 bytes free)
Switch#show boot
BOOT path-list : flash:/c3750e-universalk9-mz.150-2.SE5/c3750e-universalk9-mz.150-2.SE5.bin
Config file : flash:/config.text
Private Config file : flash:/private-config.text
Enable Break : no
Manual Boot : no
HELPER path-list :
Auto upgrade : yes
Auto upgrade path :
NVRAM/Config file
buffer size: 524288
Timeout for Config
Download: 0 seconds
Config Download
via DHCP: disabled (next boot: disabled)
Switch#
01-13-2014 07:15 PM
Ok, I booted from USBFLASH0: and ran the following:
Good. Try and see if you can boot the IOS you want using USB.
I don't see anything suspicious. The only thing I want to ask you is this: Did you try to install or run the software image for your C3KX-NM-10G?
01-13-2014 07:19 PM
I had already tried to boot from USBFLASH0 and the only image that works is this version 12.
The same for FLASH - only version 12 works..
I wasn't updating the software image of the module.
01-13-2014 08:53 PM
When you are in ROMmon, can you post the output to the command "set"?
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