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OEM Memory and SMARTNet

reinke
Level 1
Level 1

Does anybody know if a SMARTNet contract keeps valid even though I upgrade flash and dram with oem memory (means: cisco certified memory).

Thanks

Edgar

1 Accepted Solution

Accepted Solutions

tbaranski
Level 4
Level 4

Using Cisco Certified memory certainly doesn't invalidate a warranty. My experience is that even using non-certified memory generally isn't a big deal -- they may ask you to try certified memory to see if a problem continues, but I doubt they'd void a warranty over it.

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1 Reply 1

tbaranski
Level 4
Level 4

Using Cisco Certified memory certainly doesn't invalidate a warranty. My experience is that even using non-certified memory generally isn't a big deal -- they may ask you to try certified memory to see if a problem continues, but I doubt they'd void a warranty over it.