3015 and HTTPS

[gaban]

When I enable only https to access the the concentrator I can't get in. It seems like you need to have http and https enabled. We had 3.6.3 ver and now the 4 but still does not work. Any i ideas?

Thanks,

gilbert

[rjwalani]

Hi Gilbert,

You should be able to access the concentrator with just https enabled. Do you get the Security Alert prompt or does it just give you a message that the page cannot be displayed?

If you have http and https enabled can you use Secure Http to access the Concentrator?

Thanks

Ranjana

[gaban]

I get a page cannot be displayed and I have to console in to the concentrator to enable http again.

No Even if both https and http are enabled I can only use http, I cannot use https I get the same page cannot be displayed.

Thanks,

gilbert

[bhesk]

Gilbert

Make sure you've got a valid SSL certificate on the concentrator for the IP address that you are using. Without a valid certificate https will not work.

You can check the certificate in "Administration -> Certificate Management"

Generate a new SSL certificate and this will probably fix your issue.

Regards, Barry