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ASA-5512 Lost the 3DES after update

Hello world;

I recently applied a new activation key to an ASA5512 to add the 250 anyconnect essentials user.  However, after reboot, I lost the 3DES/AES license which now reads disabled.

Any suggestions on how to re-install the 3DES key?

I cannot find the old "Get a FREE 3DES" activation link - it says http:403 error.

Thanks,

Chris

2 Replies 2

Jennifer Halim
Cisco Employee
Cisco Employee

Please email licensing@cisco.com, provide a copy of "show version", and request for an activation key that includes both the AnyConnect Essential license as well as the 3DES key.

Thank you for that thought!  I will do just that!