03-12-2025 08:55 PM
I am changing ISP and my ISP use 192.168.1. When I change the GigabitEthernet0/0 IP address that previously 192.168.0.254 into 192.168.1.254 the connection into hub is gone and now we are disconnected from VPN. any advice how this could happened and how to fix this?
Solved! Go to Solution.
03-14-2025 12:06 AM
I manage to resolve it. When connecting into remote hub it looked for loopback address. After I change the tunnel source into Loopback, it works now no matter the ip change in the interface that facing the ISP. Thank you for @balaji.bandi for answering several of my question
03-12-2025 10:44 PM
Hello @nattesc82
You are not in DHCP on interface facing ISP ?
If no, do you have change the next hop of your default-route or of any static routes ?
03-12-2025 11:18 PM
No DHCP. I only change the interface IP address facing the ISP and access list
03-12-2025 11:56 PM
OK, and what about routing ? The next-hop have changed...
03-13-2025 12:35 AM
no change. I just change the ip from ISP back into 192.168.0 and it's working again. but if I change into 192.168.1/2 it fails again
03-13-2025 12:49 AM
This required more information.
1. What device is used, and what is the iOS code running?
2. Is the IP LAN side or WAN side?
3. If this LAN side, ensure the other side matches the same subnet for the VPN to work.
4. What are the logs on the device that indicate why the tunnel is down?
5. show run configuration will help here (removing confidential information)
03-13-2025 01:00 AM
1. Cisco IOS Software, C1900 Software (C1900-UNIVERSALK9-M), Version 15.7(3)M9, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2021 by Cisco Systems, Inc.
Compiled Tue 07-Sep-21 06:46 by mcpre
2. WAN side. IP that is facing the ISP GigabitEthernet0/0
3. Not sure about this
03-13-2025 01:04 AM
4.
03-13-2025 01:07 AM
5.
03-13-2025 01:21 AM
This information helps a little, but does not help how you connect the other side.
The IP is RFC 1918 IP address, and you are using DMVPN. Do you have access on the other side? (Make sure you also need to change the IP on the other side, from 192.168.0.0 to 192.168.1.0 network.
Can you post gig 0/0 config and tunnel interface config
03-13-2025 01:24 AM
Gig 0/0 this working one after change to 192.168.0
03-13-2025 01:26 AM
Tunnel config
03-13-2025 01:30 AM
is this Internet Link or MPLS ?
After changing the IP do you have internet access from router ?
see the mapping ip are you able to ping that IP ?
03-13-2025 01:33 AM
It was strange that I still got the internet and can ping public 202.90.245.136 but the next hop was disconnected the private 172.16.1.254
03-13-2025 04:33 AM
Do you have other side access where the hub ? can you able to post the configuration ? that is mapped ip - check the logs other side.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide