Disk0: unsupported file system type!

[altussupport]

Hi all,

I recently had some trouble with my ASA 5505 in that the running config would not be saved after a reboot. Definately looked like a hardware problem with the flash memory. I have since bought a new flash memory card and copied the contents of the old card to the new card. 1st problem I have is that I can see the image on the new card, but for some reason it wont boot into that image. I get /file not found

I then successfully tftp'd a new image to the device and it boots successfully. I then follow it with a

ciscoasa# config t

ciscoasa(config)# boot system disk0:/asa831-k8.bin

(to ensure it boots from the flash in the future) and I get

WARNING: BOOT variable added, but unable to find disk0:/asa831-k8.bin

I have since tried

ciscoasa# fsck disk0:

Unsupported file system type!

%Error checking disk0: (No such file or directory)

When ever I try to do anything with Disk0: i get the same error. (No such file or directory)

I have also tried putting the old flash card in the ASA and I now get the same response.

Any help anyone can offer would be greatly appreciated.

Cheers,

Simon

[varrao]

HI Simon,

Try this command:

First check you the file in the flash, by doing:

show flash

and if it is there, do:

boot system flash:/asa831-k8.bin

it shoudl take the command now.

Thanks,

Varun

[altussupport]

strangely, if I can:

ciscoasa(config)# dir

Directory of disk0:/

1130   -rw-  100         08:15:37 Jul 20 2011  upgrade_startup_errors_201107200815.log

1128   drw-  0           08:15:37 Jul 20 2011  coredumpinfo

1123   drw-  0           08:15:34 Jul 20 2011  crypto_archive

1113   drwx  0           08:15:23 Jul 20 2011  log

0 bytes total (0 bytes free)

ciscoasa(config)#

So it sees it there. 0 bytes total (0 bytes free) --- whats that on about?

[varrao]

Hi Simon,

It looks like the device is not detecting the flash card that you have inserted, try checking the specification for it, is it the same as the old one???

-Varun

[altussupport]

The only thing I can see is the voltage of the new card might be a problem. From what I am reading the new card has a

- Voltage: 3.3V and 5V

Does anyone know what the voltage of the Cisco flash is?

Does anyone know if there is a compatible flash card on the market I can buy (preferrably not the £350 Cisco one). Something a tad cheaper might be nice.

[altussupport]

The only other thing I would like to say is that if it is a problem with the Flash not being detected, how come the old card now is producing exactly the same results as the new card?

I put the old Cisco flash in and it does not boot into the image.

Strange!

[varrao]

On the old flash card, does it not give you anything for show flash and show run boot commands???

Varun

[altussupport]

on the old card

show flash

%Error show flash: (No such device)

[altussupport]

Can anyone help with this? I have tried a new CF card and am getting the same problem.

I have tried to erase disk0: -- Disk0: is not present

So i have 3 cards now (1 of which is the Cisco CF that came with the device, and they are all acting exactly the same. unfortunately the ASA 5505 box is about 3 weeks out of the 90 day warranty period. If anyone can help it would be greatly appreciated.

[altussupport]

Ok so I sorted this out. thanks anyway for your help.

[varrao]

Just out of curiousity could you please let me know how were you able to get past it.

-Varun

[Victor Rodriguez Gonzalez]

If itis not a physical problem you can try to Format SC in a Cisco Device (Asa, Switch, Router). After that could recognise it.

[Oludele Adeolu]

Hi,

I had this problem too and google search brought got me here. I wondered how altussupport solved it.

Tried all the troubleshooting steps from this link:

http://www.cisco.com/c/en/us/support/docs/security/asa-5500-x-series-next-generation-firewalls/113266-asa-flash-error-ts.html

And i get back to square one after reload .

Turns out the issue is not with the COMPACT FLASH but the RAM !. I had upgraded the ram earlier . Replacing the RAM chip fixed it.

Guessing that's  (altussupport's ) fix...?

hope this helps someone.

[Nirvickchopra]

Having the same issue. Does anyone found out the answer for this?

[sarterburn1]

Nope.

I had Cisco send me a new firewall and Im sitting here with two 5520's and 3 x 512mb flash and 2 x 256mb flash. Same error between both firewalls with all the flash. 

WTF.