Mars pnreset and lic file

[Patrick Weir]

Customer has a Mars 55 the they want me to do a pnreset on, but they do not have the original lic file.  Can I just create this lic file from the information in the Admin-system maintance - set license file.

Thank You

Pat

[Scott Fringer]

Pat;

  No, the license file cannot be manually recreated.  You should be able to contact Cisco's licensing team and have the license file provided.

  Also, for more expedient response, you may wish to post your CS-MARS questions in the Mars community:

Security>Mars

Scott

[Patrick Weir]

Thanks Scott, we did get a new license file, before I tried the lic file from licensing,  I also tried creating the file and it worked. I copied the output from the  information in the Admin-system maintance - set license file into a text file and named the file the same as what was showing and the Mars accepted the file.