Thanks for the link. The

sbalogh77 · ‎02-18-2014

Hi,

I need some help regarding virus pattern file update failures.

I have a SSM-CSC-10 module, with base license, expiring on 03.31.2014 (so it's still valid). Virus pattern file updates are included in the base license and it worked until 02.14.2014. From that time, no more successful updates were performed. Every hour I get the confirmation email about the failed updates.

I already tried a procedure described on this topic: https://supportforums.cisco.com/thread/2006166 but it did not helped.

Any ideas?

Thanks,

Sandor

sbalogh77 · ‎03-18-2014

The solution is to install hotfix HFB1140

Yee Fai Chan · ‎03-22-2014

May I know where to download the hot fix? Kindly share the link.
Thank you very much!

sbalogh77 · ‎03-24-2014

The Trend Micro hotfix 1145 to rectify this issue is available on Trend Micro's safe sync servers here:

https://dc1.safesync.com/LMQchTyg/HFB1145.zip?a=5f5SHxlhdDg

Yee Fai Chan · ‎03-29-2014

Thanks for the link. The hotfix works for me, now the virus parttern able to update again.

Thank you very much.

SSM-CSC virus pattern file update failure