Question about ASR5000 troubleshooting guide document

[michaefo]

Hello,

I have a degraded RAID on my SMC card pair, in slots 8 & 9. The SMC in 8 is active, 9 is standby.

If I determine the SMC card in slot 9 (already in standby) is causing the problems, my question is;

When I attempt to issue the command "hd raid overwrite remote1", does the current state of the card associated with slot 9 have to say "Valid Image" and hd-remote1?

Thanks,

John

[michaefo]

Hello,

I fixed the problem with the degraded RAID.

My new question is how do you completely format the drive to wipe all customer data?

Thank you,

John

[vishatha]

Hi,

ASR5000. 

To Format hard drive and re-syncing RAID:

It takes 1.5 – 2 hours to recover RAID with formatting a hard drive.

 1.  show hd raid verbose.  Make sure that “hd-remote1” showing “Valid image” i.e. standby SMC card has hard drive out of sync. 

 2.  Open second connection to the chassis and active logging for hdctrl to monitor  formatting progress

logging filter active facility hdctrl level info

logging active

 3.  Enter in the hidden mode in the main connection.

 4.  Remove Standby SMC’s hard drive (hd-remote1) from RAID.

hd raid remove remote1

Continue with the next step even if the command fails.

 5.  Format Standby SMC’s hard drive (hd-remote1).

hd raid format remote1

If command fails then try to reset the remote1

hd raid reset-phy remote1

Repeat format command

hd raid format remote1

 6.  The logging will show formatting progress.

 7.  When it is finished, reinsert the disk to RAID. It will initiate syncing the standby SMC’s hard drive with RAID.

hd raid insert remote1

 8.  Check RAID syncing progress with “show hd raid verbose”.

 9.  Disable logging.

no logging active

Thanks and Regards

VISHAKHA