07-18-2024 07:05 AM
I am trying to get a better understanding of why a user would be asked to Enter a bypass code when they have setup Duo 2fa? Is it a possibility that their authentication device has no connectivity with Duo?
Solved! Go to Solution.
07-18-2024 11:30 AM
this link explains it well.. it is used when the mobile device is not working or something is wrong with the duo app..
https://help.duo.com/s/article/6327?language=en_US
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