04-03-2021 05:03 PM
Hello,
I have purchased a Cisco RV345 (RV345-K9-NA) router from Amazon.ca for our SMB and I want to register it so that we can get the product registered under its manufacturer's original warranty. How can I do that?
Thanks.
Solved! Go to Solution.
04-04-2021 03:39 AM
Hi,
If you bought a new RV345 from Amazon, then there is no need to register the device. It comes with Cisco LLW and 1 year of free remote technical support. You can send the SN in PM just to double-check the warranty status or call STAC to confirm the device is under active warranty.
https://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html
Regards,
Martin
04-04-2021 03:39 AM
Hi,
If you bought a new RV345 from Amazon, then there is no need to register the device. It comes with Cisco LLW and 1 year of free remote technical support. You can send the SN in PM just to double-check the warranty status or call STAC to confirm the device is under active warranty.
https://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html
Regards,
Martin
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