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3520 Camera initialization

jkelleycsi
Level 1
Level 1

I am installing 70 3520 cisco cameras. I have about 5 of them that are having an issue. After booting the cameras and going to the initialization screen. I enable SSH enter the passwords for both HTTPS and SSH, hit save. When tit comes back to the login screen it has not saved the passwords and I have to log back into it with the admin, admin. It will not let me get past that screen.

1 Reply 1

jsah
Cisco Employee
Cisco Employee

Hello,

If its didn't allow to change the password from the browser. Try to login on different browser and try to reset the password. If that also didn't work then try to do the Factory reset physically from camera device. ( Read operations manual for instructions.)

Then try to access the cameras and try to set the password. Hope that work fine then, if not then open TAC case with us, will check once and proceed for replacements for this parts.

 

Thanks,

Jayesh