Physical Security

Hi There, I'm currently having an issue where I have VSOM 7.6 running and have installed a Cisco 6400 (FW - 2.0.2-24) on the network.I have created a template set to record on motion only, and yet it records continuously...I have rebooted the camera,...

Hello all. We added some new media partitions to our media servers, (1 over a year ago and 2 in the last couple of months). None of the new media drives are being used, so I obtained the chloc.sh script from TAC after our update to 7.6. I tested the ...

Platform : VSM 7.5Camera : Cisco HD 3520, Firmware version 2.5.xIssue description:While manually adding this camera, getting this below error messageCannot Validate Device The following error occured while verifying the device. Operation failed: Serv...

Dears, I have two new UCS-C240-M3 servers ordered for video surveillance to act as Media Servers along with two separate VSOMs, Now the two UCS-C240-M3 were received with a pre-installed linux over them, but i am unable to give the servers an ip addr...

Hi,I have integrated Cisco CPAM with VSM, the Cisco VSM Camera Driver7X is active and online, i can see all cameras online and in their retrospective folder. I can't however see video when i select 'view video', i can see that the image connects and ...

Hi,Can a HA VSOM configuration also support a co-located maps server? It seems not from the manual, but thought I would ask anyway since the option is still available. I'm hoping not to burn a server for Maps by co-locating it with VSOM (in HA config...

Hi, I am having a bit of trouble integrating our CPAM 1.4.1 with our CUCM 8.6. I am following the guide in the 1.4.1 user guide, however when I edit the given URL's with my own CPAM ip and credentials I do not get the output that is listed in the doc...

Hi,I am seeing this error message when attempting to view any camera image in VSM:"Failed to load camera feed - Error message 402 authorisation expired"Software Revisions:CPAM: 1.5.2(0.3.7) (Hotfix 1)VSMS: 7.6.0-075d RHEL5.8 (Hotfix 1)VSOM: 7.6.0-120...

I have 5 UCS Chassis that host all my cameras and my VSOM server.  During our initial deployment using VSOM 7.2 we had a IP issue.  I corrected our IP scheme and made the changes to the other machines.  But a error persists in our system.  It does no...

Hi,Following the upgrade to 7.6 we now have cameras which use the ONVIF driver complaining that there is an Identity Collision.The have unique IP address, in fact everything is unique except the model number. So I cannot figure out what is colliding....