64 bit Multi-pane client?

[Jason Rossi]

Hi,

I have a client who cannot use SASD nor AVP, but can use IE on 64 bit windows. Funny thing is I can't find the driver for 64 bit windows multipane client anymore, I can only fine drivers for 32 bit windows.

Normally I would just install AVP and then IE would work, but unfortunately due to his unique configuration installing AVP or SASD is not an option. I can't locate the 64 bit multi pane client. We are on 7.7 Anyone know where I can find it?

[Scott Olsen]

It is exceedingly complicated to get the 64bit browser applet to install and function reliably.  A few things I've noted:

- You can't have both the 32bit and 64bit 'Cisco Multi-Pane Video Surveillance Client' installed concurrently on a workstation in our experience.

- We've had to ensure IE was configured for Enhanced Protected Mode (EPM) for the VSOM FQDN/IP prior to initially visiting Operations Manager.  If IE is successfully running a 64bit frame on first site visit (and doesn't already have the 32bit client installed!) the installation for the 64bit client *should* initiate. *Note: We've also noticed that IE tends to crash the first time it attempts to load the client.  Subsequent attempts succeed.

- You *can* find the Viper64 and Viper32 .CAB packages on the VSOM server itself.  These can be opened with a CAB explorer (or similar) to acquire the actual .MSI packages which could be used for workstation deployment.  Unfortunately, I don't have access to a VSOM server at the moment to verify the path where you can find them, and I can't seem to recall it from memory!

As soon as I get the opportunity to complete my rebuild of our lab server on 7.8, I'll try and remember to check the path for you.

Cheers!